FAQ's

Planning a new kitchen often comes with plenty of questions. Below you’ll find answers to some of the things we’re most commonly asked by homeowners across Cambridgeshire. If you can’t find the information you’re looking for, please get in touch and we’ll be happy to help.

Who Are KBE Kitchens And What Do You Do?

We specialise in the design, supply and installation of kitchens for homeowners across Cambridgeshire. From your initial survey through to final installation, we manage the full project to deliver a smooth, professional experience from start to finish.

We offer flexible options to suit your project and budget, including supply and fit, or supply-only packages. During your consultation, we’ll discuss your requirements and recommend the most suitable option for your home.

All work is carried out by experienced tradespeople managed directly by our team. We pride ourselves on high standards, clear communication and treating every home with care and respect throughout the project.

Initial surveys and consultations are completely free with no obligation. This allows us to understand your space, ideas and requirements before preparing your quotation.

After your initial survey, we’ll discuss your layout requirements, design preferences, storage needs and budget before preparing your design and quotation. We’ll guide you through every step and answer any questions along the way.

Most quotations are prepared within a few working days, depending on the size and complexity of the project. We focus on providing detailed and accurate proposals rather than rushed estimates.

Lead times vary depending on workload, product availability and project size. We’ll always discuss realistic timescales during the quotation stage so you know exactly what to expect.

Most kitchen installations take approximately 2–3 weeks, although larger or more complex renovations may take longer. Before work begins, we’ll provide a clear project schedule outlining each stage of the installation.

Payment stages are clearly explained before work begins. Typically, materials are paid for in advance, followed by staged payments throughout the installation. Everything is agreed upfront with no hidden costs.

We accept bank transfers and most major debit and credit cards. Full payment details will always be clearly shown on your quotation and invoices.

Yes. We stand behind both the quality of our workmanship and the products we supply. Warranty periods vary depending on the products chosen, and full details will be provided within your quotation and project documentation.

Customer care remains important long after installation is complete. If you experience any issues following completion, simply get in touch and we’ll work with you to resolve the matter as quickly and efficiently as possible.

Absolutely. Many customers come to us looking for guidance rather than a finished plan. We’ll help you explore layouts, styles, colours, storage solutions and product options to create a kitchen that works perfectly for your home and lifestyle.

Yes. We coordinate the project from start to finish, helping to manage trades, deliveries, schedules and communication throughout the installation process, so you can enjoy a stress-free experience.

We combine professional project management, quality products and experienced installation to create a smooth and reliable customer experience. Our focus isn’t just on delivering a beautiful kitchen — it’s on making the entire journey straightforward, organised and enjoyable from start to finish.